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ST. CLOUD UTILITIES ACCOUNT REGISTRATION OR LOGIN  (Click Here)              

 CHECK YOUR IRRIGATION TIMER WHEN YOU "FALL BACK" TO STANDARD TIME

The Southwest Florida Water Management District (District) is reminding residents to check the timers on their irrigation system controllers this weekend, which is the end of Daylight Saving Time.

Saturday night is when we will turn our clocks back one hour. The time change is also a good time to make sure irrigation system timers are set correctly to ensure that the systems operate consistently with year-round water conservation measures.

All 16 counties throughout the District’s boundaries are now on year-round water conservation measures, with lawn watering limited to twice-per-week unless your city or county has a different schedule or stricter hours. Local governments maintaining once-per-week watering by local ordinance include Hernando, Pasco and Sarasota counties.

Know and follow your local watering restrictions, but don’t water just because it’s your day. Irrigate your lawn when it shows signs of stress from lack of water. Pay attention to signs of stressed grass:

  • Grass blades are folded in half lengthwise on at least one-third of your yard.
  • Grass blades appear blue-gray.
  • Grass blades do not spring back, leaving footprints on the lawn for several minutes after walking on it

For additional information about water conservation, please visit the District’s website at WaterMatters.org/Conservation.



National Metering Service has been contracted to change out antennas and meter registers for the City of St. Cloud.  They will begin work on October 28, 2017 through approximately January 14, 2018.  The work they are performing will not interrupt service to customers, but you may see them working at or near the water meter. Should you have any questions, please contact customer service at 407-957-7344.

 


PLEASE NOTE: Should you try to login to your St. Cloud Utilities account and experience a problem, you can retrieve your password from the site.  If you do not receive a email notification from St. Cloud Utilities with your login information, then you will  need to re-register your account with us.  We've tried to convert all existing customers over to the new payment portal, but some customers did not carry over if they are no longer residing at the address they initially registered with St. Cloud Utilities.  Again, we apologize for the inconvenience and ask for your patience during this conversion period. 


Once you are able to login to your account you will  begin seeing new options offered to you if you make your payments with us online.  You will now have the ability to schedule a payment in the future, pay by text, sign up for E-bill, have a recurring payment scheduled and view your bill online.  If you have any questions about the new services offered, feel free to contact Customer Service at 407-957-7344.


    


CURRENT BILL MESSAGES:

At our service center, there is no convenience fee to make your OUC payment! Please have your OUC stub or account number.

Leaks from toilets, faucets or irrigation systems can result in higher water bills and damage to your home, as well as thousands of wasted gallons of water.  A single leaky faucet can waste 100 gallons a day!

Toilet dye tabs, and sink aerators are available in our walk in center.


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