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User Registration: Currently the SCU website registration is not available as we are in the process of upgrading our website and the features that it will offer to our online customers.  Once the new solution is in place, registration will be re-opened.  Thank you for your patience and understanding. Please note that you are still able to make payments through the website without being a registered customer, by using the quick payment option. 


The amended water quality report is available online at For more information or to receive a copy via mail, please call 407-957-7344.

To view the 2015 Water Quality Report click (2015 CCR)


The City of St. Cloud Public Services staff announces the return of the Toilet Rebate Program.  The program offers up to $145 as an incentive for St. Cloud Utilities customers to replace existing high-flow toilets with WaterSense high-efficiency models.

The Toilet Rebate program is for qualifying purchases made on or after October 1, 2016 and will continue until funds are depleted (one rebate per household). The program is available to City of St. Cloud residential water customers who use city of St. Cloud businesses for the purchase of a qualifying high-efficiency toilet.  Existing toilets must be disposed of through the Solid Waste Division; details are provided in the application documentation.

To apply, customers may download an application packet from and call 407-957-7328 to receive a confirmation code that ensures funding is still available.  To receive the rebate, customers must return the completed application along with the receipt for the toilet within 30 days.  Following acceptance of the receipt and all required paperwork (and collection of the existing toilet) the City will provide a credit on the next available St. Cloud Utilities water bill.