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St. Cloud Utilities is once again able to take OUC electric payments at the walk-in center located in City Hall, Building A, first floor.  There is no convenience fee to the customer to make their OUC payments at SCU.

National Metering Service has been contracted to change out antennas and meter registers for the City of St. Cloud.  They will begin work on October 28, 2017 through approximately April 15th, 2018.  The work they are performing will not interrupt service to customers, but you may see them working at or near the water meter. Should you have any questions, please contact customer service at 407-957-7344.


PLEASE NOTE: Should you try to login to your St. Cloud Utilities account and experience a problem, you can retrieve your password from the site.  If you do not receive a email notification from St. Cloud Utilities with your login information, then you will  need to re-register your account with us.  We've tried to convert all existing customers over to the new payment portal, but some customers did not carry over if they are no longer residing at the address they initially registered with St. Cloud Utilities.  Again, we apologize for the inconvenience and ask for your patience during this conversion period. 

Once you are able to login to your account you will  begin seeing new options offered to you if you make your payments with us online.  You will now have the ability to schedule a payment in the future, pay by text, sign up for E-bill, have a recurring payment scheduled and view your bill online.  If you have any questions about the new services offered, feel free to contact Customer Service at 407-957-7344.



Leaks from toilets, faucets, or irrigation systems can result in higher water bills and damage to your home, as well as thousands of wasted gallons of water. A single leaky faucet can wast 100 gallons a day!
Toilet dye tabs and sink aerators are available in our walk in center.

Go paperless. Sign up for e-billing! For more information, visit or call 407-957-7344.

April is water conservation month! Every resident and business can play a role in conserving this precious resource. Find out how you can make a difference on our website at