Customer # - Account #
 Due Date
 Account Status  Online Payment ID
Account #
Select the search type
  • Site
  • Web


At this time we are stressing the need for residents to abide by the two-day-a-week water-use restrictions on home lawn irrigation, and requesting that residents conserve additional water voluntarily.  Below is a link to the South Florida Water Management District webpage on the topic.

PLEASE NOTE: Should you try to login to your St. Cloud Utilities account and experience a problem, you can retrieve your password from the site.  If you do not receive a email notification from St. Cloud Utilities with your login information, then you will  need to re-register your account with us.  We've tried to convert all existing customers over to the new payment portal, but some customers did not carry over if they are no longer residing at the address they initially registered with St. Cloud Utilities.  Again, we apologize for the inconvenience and ask for your patience during this conversion period. 

Once you are able to login to your account you will  begin seeing new options offered to you if you make your payments with us online.  You will now have the ability to schedule a payment in the future, pay by text, sign up for E-bill, have a recurring payment scheduled and view your bill online.  If you have any questions about the new services offered, feel free to contact Customer Service at 407-957-7344.



To view the 2015 Water Quality Report click (2015 CCR)