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   ST. CLOUD UTILITIES ACCOUNT REGISTRATION OR LOGIN  (Click Here)              

 

*****NEW IRRIGATION RESTRICTIONS*****Beginning May 1, 2019 the City will be enforcing new potable water irrigation restrictions. Please make sure that you adjust your irrigation timers accordingly, following the potable irrigation schedule below. If you are a reclaim water customer, please make sure you are following the reclaim schedule below, as the City will be enforcing this schedule as well. Any resident found not to be in compliance with these new restrictions will be subject to violation notices and fines. 


Effective Sunday April 8, 2018 - St. Cloud Utilities will be temporarily shutting down the reclaim water distribution on Sunday mornings at 11 a.m. to Monday nights at 10 p.m., when no watering is permitted by the City's irrigation schedule. This will help us conserve water and recharge the reservoir. This will remain in effect until the reservoir is recharged and consumption is consistently reduced. If you have any questions about the irrigation schedule, please contact our office at 407-957-7344. Additionally, the University of Florida Osceola County Extension's Florida Yards and Neighborhoods Program is available to assist with water conservation and questions about your irrigation system. Their phone number is 321-697-3000.

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City of St. Cloud Public Services Department is currently flushing hydrants periodically through out the city to test the fire flow as well as to keep water moving and keep the water mains from stagnating. If you have any questions, please feel free to contact Customer Service at 407-957-7344.
The City of St. Cloud Public Services Department will be in areas throughout the City in the upcoming months to upgrade water meter(s) due to the age of the device(s).  The City has a ten (10) year replacement schedule for all water meters to ensure their accuracy and functionality. Installation is simple and only take a few minutes. Prior to a technician beginning work, they will knock on the door to notify the resident that they will be interrupting water service for approximately ten (10) to fifteen (15) minutes while the water meter is upgraded. Residents do not need to be home for the work to be done if the meter is located in the right of way.  If you have any questions, please contact customer service at 407-957-7344.


CURRENT BILL MESSAGES:

Enter to win an ipad mini at https://myutilities.stcloud.org to sign up for auto pay and/or sign up for paperless billing by 11/30/2019. View official rules at https://www.stcloud.org/2019sweepstakes.

For the latest information on the status of the City's water system or unidirectional flushing please visit www.stcloud.org/water or call 407-957-7344.





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